Sep 26, 2017

Art of Professionalism is a MUST II How to be an Entrepreneur? Lesson 2

" Professionalism in art has this difficulty: To be professional is to be dependable, to be dependable is to be predictable, and predictability is esthetically boring - an anti-virtue in a field where we hope to be astonished and startled and at some deep level refreshed." - John Updike
Professionalism - "he competence or skill expected of a professional" as defined by merriam-webster . How professional are you on the scale of 1 to 10? Rate yourself honestly depending on these following question... Is this some kind of survey? or do you feel like it's not important to you? Well, before you go ahead with the questionnaire I would rather ask you this set of questions:

Blog Banner for Art of Professionalism II How to be an Entrepreneur? By Alex O' Connor
  1. Are you an aspiring businessman?
  2. Are you an Entrepreneur?
  3. Are you currently employed?
  4. What's your designation?
OR
are you a homemaker? Well even then you need to be "professional". Let me break this down for you with an example:

Scene 1: Tanner is a good businessman and Morphy is his reliable client. One day morphy comes up with a disappointed performance report submitted by tanner's employ. Tanner brush off the accusations without proper analysis or depth of understanding. Morphy asks for a revision because this was his first bad experience. Tanner accepts it and forwards the work for revision.
Morphy receives a revised report but he is not satisfied by the revisions. Morphy reaches out to tanner again but tanner fails to satisfy his customer and is arrogant about his believe system of his company. Tanner loses a potential and reliable client.
Scene 2: Tanner is a good businessman and Morphy is his reliable client. One day morphy comes up with a disappointed performance report submitted by tanner's employ. Tanner analysis the report and assure's him for the revision. Tanner hands over the work to the employ and asks him to send him the revised copy to him(tanner) first and then to morphy, once approved. (This can be optional but why not?)

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It does reflect that your behaviour is proportional to the growth of your business/employment. If you are rude, unprofessional there are chances that you will lose a very potential client and often they leave a bad review which in-return will damage your reputation. So the best way is to leave a good mark and bring value to customers FIRST. Personally I have seen that small business owners tend to do everything by themselves right from product creation to marketing to building up public relation to customer support. You may not realise it but as per a case study, it's found that once you are through those 3 steps, you no longer are patient when it comes to customer support. Often it's recommended to hire a virtual assistant. Because they got one job to do. Customers want to hear a positive response.
But there comes a time when you just want to prove it that your business is the best or you have the best team for so and so job. So you misjudge and end up with wrong calculations. That's called the limitation of professionalism. Few of the things which you should not do are: Eg. As an author, Blogger.....

  • Cheating and plagiarism : Plagiarism is a form of academic dishonesty where an individual presents the work of another as his or her own.
  • Multiple submissions: Multiple submission is the re-submission, without prior permission by the owner of any work that you have used in identical or similar form.
  • Circumventing the learning process
  • Confidentiality : That certain information you acquire is not to be shared with others. It is a fundamental principle of professional behaviour that confidentiality be fully and carefully respected.
  • Conflict of interest and bias: A conflict of interest is a real or seeming incompatibility between one’s private and one’s professional interests. Bias exists when an individual has a predetermined opinion or prejudice affects his or her ability to make a clear and objective decision or assessment. A professional does not allow personal bias to influence his or her work or declines from a decision or assessment where bias might exist.
  • Harassment
and more.

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Code of Ethics

Code of Ethics difference from organisation to organisation but the principal remains the same throughout any discipline. It is not just confined to business owners but to employs itself. If you fail to misinterpret these concepts then it's better to hire someone or else you might lose your business. Remember when an electronic brand service centre didn't provide you with a positive response? It was more likely that you never bought anything from them ever again. When that's applicable to leading brands then your services might not be a question to ask for. So here are few fundamental principals that you can improvise on:
  1. Respect for others: Courtesy and respect for others are fundamental elements of professional behaviour. That also includes not taking up credit for the work that's not done by you. We come across such situations in group projects.
  2. Commitment to quality: A professional aims for the highest possible standard of performance and endeavours to produce work in which he or she can take true pride. Before delivering the task ask yourself how much will you rate for the quality that you have produced? anything below 8 is tarnished.
  3. Responsibility: A professional takes responsibility for his or her own task/designation. It's not appropriate to throw the blame on others,
  4. Personal integrity: Professionalism is reflected by the extent to which others can rely upon you. A professional can be counted on to follow through on commitments, avoid conflicts of interest and bias, and adhere to the rules.
  5. Emotional quote: Don't let your emotions guide you. Be realistic and professional.

I hope you got to learn few things in here or may be you found yourself in situations that I used as examples. But the key point is to balance a great product/service along with a professional out-look and competence. At any point if you fail to please the client with a quality less work then there are huge chances that you might get saved for once by being professional and taking up the responsibility. 

13 comments:

  1. Code of ethic is really important whether in business or dealing with people. Nice article!

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    1. I agree with you. However, there are some who have no patience, and wants overnight success, thus ditching the code of ethics... And whine when got the awful consequences.

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  2. thank you for this entri.. boleh dijadikan info untuk mereka-merak yang belum mengerti sepenuhnya tentang profesionalism sebagai entrepreneur

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  3. Thanks for sharing this. I have learnt so much! Will definitely share this to my friends around.

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  4. Such a great info for those who are interested. Thanks for sharing!

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  5. Really great information you're sharing! I love how you deliver cool tips and advises in the most easiest to understand method!

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  6. Such a great info to share about. Thank you

    racheal

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  7. Code of Ethics is important in everything we do. Great information.

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  8. One must always be professional and abide by strict code of ethics, no matter our profession. Yes, even if we just stay t home the whole time. It still comes into play when we interact with people, such as over the internet.

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  9. I agree in whatever we do, we have to stay professional, be respectful, and this means abiding by that code of ethics...

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  10. Thanks for sharing. Learnt something from this article.

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  11. Code of ethics is like our golden rule and my company always emphasises that to us. Love what you wrote!

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  12. I learn code of ethics in the office! This is really to know and learn again, thanks for sharing.

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